What Data We Collect and Why We Need It
When you create an account with banto4d, we collect the information you provide directly — your name, email address, phone number, and the payment method details you enter when linking DANA, OVO or GoPay. We also collect transactional data each time a deposit or withdrawal is
-
1
processed through your connected e-wallet, so we can verify the movement of funds and keep your account history accurate. Device and session data — your IP address, browser type, and how you navigate the platform on mobile — is logged automatically to detect unusual access patterns
-
2
and protect your account from unauthorised use. If you contact support, we keep a record of that conversation. We do not sell your personal data to third parties. Data is shared only where required by applicable law, or with the payment processors handling your DANA, OVO
-
3
or GoPay transactions so those transfers can be completed. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or request deletion subject to legal retention requirements. All requests are handled through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.